Filed under: Bad news, Products and services, Consumer experience, Internet, Competitive strategy, Tech for the rest of us, Personal finance

A simple 24 hour email outage for a system upgrade has turned into a 3 day technical nightmare for Hughes Communications Inc. (NASDAQ: HUGH). Initially, the company informed customers that email service would be suspended for a 24 hour period, from 6pm Saturday, April 26 through 6pm Sunday, April 27. As of this writing, HughesNet email service is still down.

I guess one can live without email for a few more days, although some might have important data to transmit via email. It’s data which could affect one’s career advancement. I guess in my case I could hand it off to my ground based mail carrier. However, because I’ve become quite accustomed to lackluster performance from Hughes Communications, I’m glad I’m not invested in it.

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This entry was posted on Tuesday, April 29th, 2008 at 9:50 pm and is filed under Companies Competitive Strategy. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.